Feedback and Complaints
At NT Friendship & Support we are dedicated to assisting the people we work with and the public in a friendly, courteous manner.
However, if you feel your dealings with us has resulted in a negative experience please follow the procedure outlined below.
We also have a brochure and easy to read brochure
My complaint is about....
NT Friendship & Support or EqualiTEA
All complaints may be directed in writing to the Chief Executive Officer, Cindy Haddow, at firstname.lastname@example.org
All complaints go through our set process and are reported to the Board of Management.
Contact: 1800 750 167
Contactable at https://occ.nt.gov.au/ or phone 08 8999 6076.
Appeals may be directed to the Ombudsman on phone 08 8999 1818 or via emailat email@example.com
If your complaint is regarding an NDIS service provided by us, please contact:
NDIS Quality and Safeguards Commission
P: 1800 035 544
Contact Advocacy Services
Top End: https://www.dcls.org.au/
Central Australia: https://www.das.org.au/
If you have any further questions or concerns regarding the Feedback and Complaints Process please contact NT Friendship & Support:
Phone: 08 8971 0027
Or visit on of our offices located at:
Katherine: 126 Victoria Highway, Katherine
Alice Springs: 3/78 Lovegrove Drive, Alice Springs
Darwin: Mobile office